Help Desk

Welcome! How can we help?

Frequently asked questions

Access our library on all frequently asked questions

How does Deposit Rocket work?
Instead of making an offer to buy a home with a cash deposit, Canadians now have the all new alternative of using a Deposit Rocket Guarantee, if their depos...
Wed, 5 Jan, 2022 at 8:06 AM
What are the benefits of Deposit Rocket for the Buyer?
Our innovative approach is a low-cost alternative compared to other options such as credit cards, bridge financing, or other short-term loans. It saves you ...
Wed, 5 Jan, 2022 at 8:15 AM
What are the benefits of Deposit Rocket for the Seller?
Secure Insured by Northbridge General Insurance Corporation rated “A” (excellent) by A.M. Best, “A-” (strong) by S&P, and “A” (good) by DBRS. Get ...
Mon, 2 May, 2022 at 4:03 PM
What is Deposit Rocket?
Deposit Rocket™ is the all-new way to make an offer on your next home.  We help you unlock your equity and secure your deposit online, no banks, no stre...
Wed, 5 Jan, 2022 at 8:21 AM
What is the process for Realtors?
Get deposits faster!! No more picking up and dropping off certified cheques Add value with a less stressful purchase for your client Help your cl...
Tue, 26 Jan, 2021 at 3:42 PM
What are the benefits of Deposit Rockets for Mortgage Brokers?
Add value with a less stressful purchase for your client Help your client be the winning bidder on the first home! Increase security for the seller ...
Fri, 11 Dec, 2020 at 10:28 AM
Who qualifies for Deposit Rocket?
Canadian residents More than 18 years of age Making an offer to purchase an owner-occupied residential property* Available in any province in Can...
Wed, 5 Jan, 2022 at 9:05 AM
Are first-time home buyers eligible for Deposit Rocket?
Yes!   First-time home buyers with sufficient liquid investments are eligible for a Deposit Rocket OR your parents can apply as guarantor(s) if they have...
Wed, 5 Jan, 2022 at 9:48 AM
Any restrictions?
Must have sufficient home equity or liquid investments to qualify Deposit Rocket cannot be used for rental or investment properties. Quebec applicants or...
Fri, 11 Dec, 2020 at 10:31 AM
What are the qualifying criteria?
Current Homeowners Buyer(s) that are pre-approved for a mortgage or, have 1.5x the desired deposit amount, in home equity or in liquid investments ...
Tue, 22 Dec, 2020 at 5:21 PM